I'm not bitter and I'm not expecting Big Elephant Creatives to come back to me and redeem themselves. Refund is also a blurr. And besides the damage has been done and so I just want to share this with you fellow bazaaristas.
The Summer Solstice event was a huge FLOP!
Why? Because the organizer Big Elephant Creatives failed to deliver its promise.
Faulty areas
1. NO Credit Card Facility was provided on the first day of sale. CC facility was only provided on the second day but concessionaires were not informed of its availability.
( Organizers, we concessionaires paid for that CC terminal for 3 days! Not just for 2days!)
(according to their contract)
10. CREDIT CARD FACILITIES
The PARTICIPANT may avail of the credit card service provided by The ORGANIZER terms of usage are of as follows:
a. Service Fee: The ORGANIZER shall implement a Service Fee of 10%. The service fee will be automatically deducted from the total amount to be remitted.
b Remittance: Payments will be directly deposited to the account specified by the PARTICIPANT within 30 (thirty) working days after the event. A remittance advisory will be sent to you through SMS and Email.
c. Credit Card Fraud: The ORGANIZER will not be held liable for any fraudulent transactions made by the credit card holder. PARTICIPANTS are responsible checking for customers’ valid IDs when engaging in credit card transactions.
d. Transaction Errors: PARTICIPANTS will be asked to submit only the TOTAL TRANSACTION AMOUNT to be entered in the POS Terminal. The ORGANIZER will not be responsible for computing the total amount of sales to be credited for each transaction.
e. Exchange of Goods and Refunds: The ORGANIZER will NOT be responsible for the Exchange / Refund of items purchased using the on-site credit card facility.
f. Transaction Booth: All transactions must be made at the official credit card transaction booth set up by the ORGANIZER. Transactions made outside of this booth shall not be deemed valid.
2. Poor Airconditioning and Lightting - The place feels like we were in a sauna house from 10am til 5pm for 3days!!! We complained to the organizer but sadly no action was done.
Note: without the concessionaires spot lights this place is dark. Notice also the Iwata mobile aircoditioners in this photo and others that can't cope with the heat.
3. Foot trafiic /buyers are RARE- Organizers said they met the head count of 10,000 on the said bazaar. But concessionaires didn't see them.
I wonder if this guy even know what he is talking about?hmmmm
Glen Coquia
Hi shoppers! With over 1,000 visitors today, we're calling Day1 of Summer Solstice Bazaar a booming success! See you all again tomorrow and bring your friends!
They're not all wearing Harry Potter's invisible cloak, were they?
Because of these reasons concessionaires decided to talk to the 3 organizers
But lo and behold the organizers are no where to be found!!!! By then the concessionaire group decided to make a refund letter for a 30%-to 50%. (will post pic later.)
While people started looking for the organizers, we were informed that they're having a meeting. At 10pm Only Jessica Dee showed her face up but nothing concrete to say to concessionaires and left again after receiving a call. Guess what? She never came back! OMG!!!! Words flew here and there. Some even video the whole scene when the guards don't want to let concessionaire out of the tent!
So bazaaristas I call upon you not to trust these people anymore! Big Elephant Creatives – Jessica Dee, Patricia Lee, Jerold.
You’re better off with other organizers.
UPDATE: One of the concessionaires got a FULL REFUND from the organizers.
ReplyDeletewhoa! kelan yan? and which concessionaire? some of the concessionaires are their friends!
ReplyDeleteKaya mainit until 5 pm is because we asked the air con tech why they don't put ice in the iwatas. they said, mam, ayaw po ng organizer. then nahuli sila ng friend ko at 5 pm na pinapatay ung iwata sa harap ng booth namin. my friend asked why. sabi ng aircon tech, mam hindi po. pinapa auto cool ko na nga eh. from opening to 5 pm daw, fan lang! grabe talaga! ang sama nila!
winner comment="if you spot those 1k or 10k people that the organizer was talking about please enlighten me."
ReplyDeleteand, omgosh sino yung conccessionnaire na yon?
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ReplyDeleteDisclosed the name of the concessionaire kasi we are waiting for the organizer to do something about the mass request for refund.
ReplyDeleteAs the Organizer made a deal to hush about it first and promising that they (organizers) will deal with the complainants (concessionaires) properly.
If no action was taken then the concessionaire come out in the open.
Lady E, what do we expect pa ba. The organizers didn't even have the guts to roam around and say sorry for the inconvenience they're caused. May mga nagwawala na sa organizer booth on the second and 3rd day about the aircon pero parang deadma lang sila.